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This article details how the NESD consolidates IT help desks across the Navy into a centralized service, enhancing efficiency, user experience, and cybersecurity.
NAVY311 has migrated to the Navy Enterprise Service Desk (NESD) as of 20 February 2024. NAVY311 will no longer be accepting new support...
Our transition from the NAVSUP Consolidated Help Desk to NESD is complete. With a simple email or a telephone call, DOD-wide customers can connect to specially-trained customer ser
Dec 4, 2024 · Managed by the Program Executive Office for Digital and Enterprise Services, NESD is a centralized support center powered by artificial intelligence and machine lear
What is NESD? NESD is an IT efficiency initiative to consolidate over 90 disparate Tier 1 information technology (IT) help desks across the Navy, creating a single, centralized ser
What is the NESD? The Navy Enterprise Service Desk (NESD) is a centralized support center that assists its users 24 hours a day/7 days a week/365 days a year.
Overseen by Program Executive Office for Digital and Enterprise Services (PEO Digital), NESD is a centralized support center that assists naval personnel (Sailors, Marines and civi
NAVY311 has migrated to the Navy Enterprise Service Desk (NESD) as of 20 February 2024. NAVY311 will no longer be accepting new support...
The NESD is an information technology (IT) efficiency effort commissioned by the Deputy Department of the Navy Chief Information Officer (DDCIO(N)) (N2/N6) to consolidate Tier 1 IT
May 20, 2024 · As of February 2024, NAVY311 has been successfully consolidated into the NESD, marking a pivotal moment in the quest for centralized and efficient service desk supp