https://www.dell.com/support/kbdoc/en-us/000192007/dell-trade-in-frequently-asked-questions?msockid=37c65ae5b95b6a9327ed4df9b8c56bc8
Mar 3, 2026 · For more information about the status of your trade in credit or device, follow the process in How do I track my trade-in status? For devices which are lost, damaged